Frequently Asked Questions
Everything you need to know about your Estarcase experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Are your products covered by a warranty?
Yes, all Estarcase products come with a 12-month limited warranty against manufacturing defects to ensure the highest quality for our customers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we allow changes or cancellations within 2 hours of purchase. Please reach out to our customer service team immediately for assistance.
Do you ship internationally?
Yes, Estarcase ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.